FAQs
Why, What, Where & When?
Socks: We have shoe-free, sock-only zones. If you forget to bring yours, buy a pair at reception.
A change of clothes: OliOli®️ kids sometimes get wet in the water gallery, so you might want to bring a towel and a change of clothes.
Yes, we have a lift between levels and a wheelchair-accessible bathroom on the ground floor.
Baby changing stations are provided in the accessible bathroom and in the ladies’ restrooms. Mums who are breastfeeding can use our nursing room, which is on the ground floor.
Yes, you’re welcome to bring your stroller! Although during busy times or when space is limited, we may ask you to keep it in our dedicated stroller space near reception.
Yes please! To manage capacity in a seamless manner, we are requiring guests to book their tickets online prior to arrival – for specific time slots. Please purchase your tickets HERE to avoid disappointment at the door.
Not here, please! We designed OliOli®️ to help families play and bond together. All children must be accompanied by an adult (18 years or older), with the exemption of our drop-off camps during the school holidays.
For families who need a spot to relax, we have a quiet room located on the first floor.
We love animals but they’re not allowed at OliOli®️ for hygiene and safety reasons.
Yes, as long as you only take it into the café. This keeps galleries, exhibits and installations hygienic, clean and safe.
Socks: We have shoe-free, sock-only zones. If you forget to bring yours, buy a pair at reception.
A change of clothes: OliOli®️ kids sometimes get wet in the water gallery, so you might want to bring a towel and a change of clothes.
Yes, we have a lift between levels and a wheelchair-accessible bathroom on the ground floor.
Baby changing stations are provided in the accessible bathroom and in the ladies’ restrooms. Mums who are breastfeeding can use our nursing room, which is on the ground floor.
Yes, you’re welcome to bring your stroller! Although during busy times or when space is limited, we may ask you to keep it in our dedicated stroller space near reception.
Not here, please! We designed OliOli®️ to help families play and bond together. All children must be accompanied by an adult (18 years or older).
For families who need a spot to relax, we have a quiet room located on the first floor.
We love animals but they’re not allowed at OliOli®️ for hygiene and safety reasons.
Yes, as long as you only take it into the café. This keeps galleries, exhibits and installations hygienic, clean and safe.
Yes please! To manage capacity in a seamless manner, we are requiring guests to book their tickets online prior to arrival – for specific time slots. Please purchase your tickets HERE to avoid disappointment at the door.